APA Style

O., L, K., Kyo, K, S. (2007). Business Communication: Building Critical Skills, Third Edition (3rd edition). New York: McGraw-Hill Higher Education.

MLA Style

O., Locker, Kitty., Kyo, Kaczmarek, Stephen. "Business Communication: Building Critical Skills, Third Edition". 3rd edition New York: McGraw-Hill Higher Education, 2007. Textbook.